🔒Last updated: March 2026

Privacy Policy

We believe privacy is a right. Here's exactly how we collect, use, and protect your personal information.

1

Introduction

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SA Music Academy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, disclosed, and safeguarded when you use our website and services.

TL;DR: We only collect what we need to run the platform, we never sell your data, and you can request deletion at any time.
2

Information We Collect

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Personal Information

  • Name and contact information (email, phone number)
  • Account credentials (username, password — stored hashed)
  • Payment information (processed securely through Razorpay)
  • Profile information (profile picture, bio, musical interests)
  • Course enrollment and progress data
  • Communication preferences

Automatically Collected Information

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, features used)
  • Cookies and similar tracking technologies
3

How We Use Your Information

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  • Provide and maintain our music education services
  • Process your enrollments and payments
  • Track your course progress and provide personalised learning
  • Communicate with you about courses, updates, and promotions
  • Respond to your inquiries and provide customer support
  • Improve our services and user experience
  • Comply with legal obligations
4

Data Security

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We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

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Encryption

Data encrypted in transit and at rest

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Access Controls

Role-based access to sensitive data

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PCI Compliance

Payments via Razorpay's PCI-DSS infrastructure

5

Your Rights

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You have the following rights regarding your personal information:

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Access

Request a copy of your personal data

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Correction

Request correction of inaccurate data

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Deletion

Right to be forgotten — request full data removal

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Data Portability

Get your data in a structured, machine-readable format

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Opt-out

Unsubscribe from marketing communications at any time

To exercise any of these rights, email us at support@samusicacademy.com. We respond within 5 business days.
6

Cookies & Tracking

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We use cookies and similar technologies to enhance your experience — remembering your preferences, keeping you logged in, and analysing how the platform is used. You can control cookies through your browser settings at any time.

7

Data Retention

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We retain your personal information for as long as your account is active or as needed to provide you services. After account deletion, we may retain certain information for legal, accounting, or compliance purposes for up to 3 years, after which it is securely deleted.

8

Changes to This Policy

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We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "last updated" date. For significant changes, we will also send an email notification to registered users.

Have questions about your privacy?

Our team is happy to help you understand how your data is handled.

✉️ Contact Us